SHIPPING

U.S. SHIPPING OPTIONS

All orders are processed from Mondays to Fridays excluding weekends and national holidays. Some orders may take up to 24hours to be processed. Order must be placed by 1 PM (ET) to be shipped the same day. Verification and order processing normally takes one business day. To prevent any shipping delays, please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Please refer to the chart below for the detailed description and pricing of shipping methods.

Shipping Method Shipping Charge Order Processing Estimated Delivery
FREE SHIPPING (U.S. Only) $0 Please allow 24 business hours for orders to be processed. Order is delivered within 5-8 business days from the time the order is placed.
Expedited Shipping $15 Orders must be accepted before 1 PM ET for same-day shipping. Order is delivered 3-4 business days after processing if accepted by 1pm ET.
Express Shipping $25 Orders must be accepted before 1 PM ET to be qualified for this method (excluding holidays). Order is delivered in 1-2 business day after processing if accepted by 1pm ET.

INTERNATIONAL SHIPPING OPTIONS

We ship to majority of the countries with the few exceptions. If the option to ship to your desired country is available upon checkout, it’s an indication that we ship to your country. All international shipments might be subject to local destination taxes and / or duties. This is fee is not related to the shipping fee collected by NIMANY at the time of shopping. We are not responsible for the fees collected as custom duties on your import and can not offer a reimbursement or refunds. For any information about the policies and restrictions of your country on the importation of our products, speak to your Customs office for further inquiries.

Please refer to the chart below for the detailed description and pricing of shipping methods:

SHIPPING TO CANADA:

Shipping Method Shipping Charge Order Processing Estimated Delivery
Economy Shipping* (UPS Innovations) $10 Please allow 24 business hours for orders to be processed. Order is delivered within 2-5 weeks (Business Weeks) from the time the order is placed.
Standard Shipping $25 Orders must be accepted before 1 PM ET for same-day shipping. Order is delivered 5-7 business days after processing if accepted by 1pm ET.

SHIPPING TO THE REST OF THE WORLD:

Shipping Method Shipping Charge Order Processing Estimated Delivery
Economy Shipping* (UPS Innovations) $10 Please allow 24 business hours for orders to be processed. Order is delivered within 2-5 weeks (Business Weeks) from the time the order is placed.
Standard Shipping $30 Orders must be accepted before 1 PM ET for same-day shipping. Order is delivered 5-7 business days after processing if accepted by 1pm ET.

Economy Shipping* does not provide tracking number.

RETURN & EXCHANGE POLICY

You may return an item after 7 days of receipt and with all original packaging. To mail the product(s) back to us, please contact the customer service at orders@nimany.com for details on how to proceed with your return.

We will issue a refund for the original amount paid on the merchandise returned, excluding the shipping and handling fee unless we have made an error with your order.

Refunds will be issued on merchandise returned within 7 days of the initial purchase only. Refunds are issued only in the original form of payment. Certain products (Above $250) have a 7-10% restocking fee on returns due to the limitation of the inventory. At the time of promotions, multiple codes might be active at the same giving time but customer can NOT combine more than one code for each separate purchase.

Exchanges are allowed up to 14 days after purchase and are subject to availability. By the time your exchange order is processed, the item(s) you have requested may be sold out. Outbound Shipping charges will not be applied to your exchange order (Customers are responsible for inbound shipping fees only). This applies to standard ground shipping or other discounted express shippings.

Tracking number is generated for each purchase within the United States. If the tracking number indicates that the item is lost, we will refund the purchase. However, if the tracking number indicates that the shipment has been delivered and the buyer has not received the item, it is the responsibility of the buyer to report the missing shipment to the courier for investigation. We are no longer responsible for the loss of items once it has been marked as delivered by the courier and signed by the receiver.

Verification and order processing normally takes one business day. To prevent any shipping delays, please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. All orders are subject to credit card authorization and verification prior to processing. For security purposes and as a protection to our customers, NIMANY reserves the right to cancel orders with an incorrect billing information in which you will not be charged.

COPYRIGHT, PRIVACY & SECURITY

All materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of this site are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by NIMANY STUDIO and are protected by chapter 17c of Copyright restrictions.

NIMANY collects customer data, which is provided voluntarily in an effort to improve and enhance our customer’s online shopping experience and for marketing and promotional use, only and will not be disclosed to any 3rd party vendors.

NIMANY Online store uses the latest encryption technology and a secure web server to ensure all transactions and information exchanged is completely safe and confidential.

CONTACT US

SHOWROOM VISIT

If you are visiting or live in the New York area you can shop at our own showroom and view the entire collection plus a large selection of one of a kind items up-close. Please email us at least 24 hours in advance so we can book an appointment nicole.savoy@nimany.com

ONLINE ORDERS & EXCHANGE

If you have questions regarding shipping rates, returns and refunds please visit our shipping/return/legal section. If you still would like to get in touch with us regarding your existing or future orders please email: orders@nimany.com

PRESS & PR INQUIRIES

For all press inquiries and material requests please email: nicole.savoy@nimany.com

WHOLESALE & BULK ORDERS

For all wholesale and bulk order please visit our wholesale section

WHOLESALE

For wholesale inquiries please send an email with information below to:

nicole.savoy@nimany.com

  1. Address of the resale venue.
  2. List of other brands being sold at your venue.
  3. Number of years in business.
  4. Pictures, floor-plans or visuals of your boutique.

Once your complete information is approved by our wholesale team, we will send you our wholesale catalog. Please make sure your email contains all the information above.

If you are placing a personal bulk order (24 pcs+) and would like to receive discounts please contact: nicole.savoy@nimany.com

FREQUENTLY ASKED QUESTIONS

LOCATING AN ITEM ON THE WEBSITE

Please use the search bar in the upper-right corner of the website to search by item name, style number, or color. If you are unable to locate the desired item and have the item name and color, please chat with us in the bottom right hand corner of your screen or contact us at orders@nimany.com.

IF YOUR DESIRED ITEM OR SIZE IS NOT AVAILABLE

Our website shows the real-time up-to- date inventory of all our warehouses. If your desired size or item is out of stock, that is the case across all warehouses and we don’t have that specific item.

FIT ADVICE

Please view our size guide for information about the fit of our products.

DO YOU SHIP TO...

We ship to all countries that FedEx & UPS ships to you with a few exceptions, please review the list here.