SHIPPING

U.S. SHIPPING OPTIONS

All orders are processed from Mondays to Fridays excluding weekends and national holidays. Larger orders may take up to 48hours to be processed. Order must be placed before 11 AM (ET) to be processed on the same day. To prevent any shipping delays, please make certain that the billing information you have provided exactly matches your credit card issuing bank's records. Please refer to the chart below for the detailed description and pricing of shipping methods.

Shipping Method Shipping Charge Order Processing Estimated Delivery

FREE SHIPPING
For orders above $250 (U.S. Only)

$0 Please allow 24 business hours for orders to be processed. Order is delivered within 4-6 business days from the time the order is placed.
Regular Shipping $9 Orders must be accepted before 11 AM to be shipped the same day.
Order is delivered within 4-6 business days from the time the order is placed.
Express Shipping $25
Orders must be entered before 12 PM ET to be processed the same day.
Order is delivered within 2-3 business days from the time the order is placed.

INTERNATIONAL SHIPPING OPTIONS

We ship to majority of the countries with the few exceptions. If the option to ship to your desired country is available upon checkout, it’s an indication that we ship to your country. All international shipments might be subject to local destination taxes and / or duties. This is fee is not related to the shipping fee collected by NIMANY at the time of shopping. We are not responsible for the fees collected as custom duties on your import and can not offer a reimbursement or refunds. For any information about the policies and restrictions of your country on the importation of our products, speak to your Customs office for further inquiries.

Please refer to the chart below for the detailed description and pricing of shipping methods:

SHIPPING TO CANADA:

Shipping Method Shipping Charge Order Processing Estimated Delivery
Standard Shipping $24 Orders must be accepted before 11 AM ET for same-day shipping. Order is delivered 3-5business days after processing if accepted by 1pm ET.

SHIPPING TO THE REST OF THE WORLD:

Shipping Method Shipping Charge Order Processing Estimated Delivery
Standard Shipping $30 Orders must be accepted before 11 AM ET for same-day shipping. Order is delivered 4-7 business days after processing if accepted by 1pm ET.

In an unforeseen situation of shipping companies unexpected delays, NIMANY is not resopnsible for the extra time added due to the shipping companies delay or customes hold up.

 

SHIPPING EXCEPTIONS:

In certain periods of the retail calander we experience  an unexpected high volume of orders. Even though we do our best to adhere to the time table above in an unforseen situation when higher than usual volumen of orders has been recieved, we reseve the right to expect additional delays cause by high volume of orders. 

 

TRACKING NUMBER:

Once your order is processed and shipped, you will recieve a tracking number in your shipping confimation email. If the tracking number indicates that the order has been delivered at the given address, we can no longer be responsible for unclaimed and missplaced packages. If the tracking number indicates shipping exception we will do our best to work with the shipping carrier to resolve or reship the items to you.

 

COPYRIGHT, PRIVACY & SECURITY

All materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of this site are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by NIMANY STUDIO and are protected by chapter 17c of Copyright restrictions.

NIMANY collects customer data, which is provided voluntarily in an effort to improve and enhance our customer’s online shopping experience and for marketing and promotional use, only and will not be disclosed to any 3rd party vendors.

NIMANY Online store uses the latest encryption technology and a secure web server to ensure all transactions and information exchanged is completely safe and confidential.

CONTACT FOR ONLINE ORDERS & EXCHANGE

If you have questions regarding shipping rates, returns and refunds please visit our return policy and exceptions carefully. If you still would like to get in touch with us regarding your existing or future orders please email: orders@nimany.com

 


PRESS & PR INQUIRIES

For all press inquiries and material requests please email: nicole.savoy@nimany.com

 

 

WHOLESALE

For wholesale inquiries please send an email with information below to:

nicole.savoy@nimany.com

  1. Address of the resale venue.
  2. List of other brands being sold at your venue.
  3. Number of years in business.
  4. Pictures, floor-plans or visuals of your boutique.

Once your complete information is approved by our wholesale team, we will send you our wholesale catalog. Please make sure your email contains all the information above.

If you are placing a personal bulk order (24 pcs+) and would like to receive discounts please contact: nicole.savoy@nimany.com

FREQUENTLY ASKED QUESTIONS

LOCATING AN ITEM ON THE WEBSITE

Please use the search bar in the upper-right corner of the website to search by item name, style number, or color. If you are unable to locate the desired item and have the item name and color, please chat with us in the bottom right hand corner of your screen or contact us at orders@nimany.com.

IF YOUR DESIRED ITEM OR SIZE IS NOT AVAILABLE

Our website shows the real-time up-to- date inventory of all our warehouses. If your desired size or item is out of stock, that is the case across all warehouses and we don’t have that specific item.

FIT ADVICE

Please view our size guide for information about the fit of our products.

DO YOU SHIP TO...

We ship to all countries that FedEx & UPS ships to you with a few exceptions, please review the list here.

LOST, STOLEN AND DAMAGED ITEMS...

If an items arrives damaged we need to be notified immediately (please refer to terms and conditions). Once the proper and timely notification along with visual references of the damaged item has been sent we will send the replacements. If your package has been stolen or miss-placed, we have to open an investigation ticket with FedEx (or any other shipping company that was used) and once we have a resolution and proof we will further assist you with replacement. If your items are lost, damaged or misplaced after the mentioned period and during the course of usage NIMANY is not responsible for its replacement.

 

IF AN ITEM IS SOLD OUT HOW CAN I PUT MY NAME ON THE WAITING LIST...

Once a product is sold out there is a section right below the product detailed page where you can input your email to be notified once we receive the new batch. It is highly recommended that you do this since the replacement items could sell out quick as well.